Ready to launch your SMS survey? We got you covered in 50+ countries
When
you are ready, we link your account to leading providers of mobile
phone network connectivity. Learn how and in which countries you can send out your SMS surveys.
Once you finished building and testing, it is time to link your account with a mobile network provider. All outgoing SMS (your questions) reach your users via the network provider, and all incoming SMS (responses from your audience) are routed back to the Impaxio platform. That's why we also refer to these mobile network providers as "Gateways" (SMS Gateways).
To send and receive SMS, you will need to get a virtual phone number (same number of digits as your normal mobile phone number) or an SMS shortcode (typically 4 to 5 digits). If you envisage sending/receiving more than 1'000 messages per hour, we recommend choosing an SMS shortcode, which are much faster. Added Benefit: In most countries, responding to a shortcode is free for users, which can increase response rates, particularly in low-income settings. For smaller operations, it can be sufficient to start with a virtual phone number.
Impaxio has built-in integrations with the following SMS connection providers (SMS gateways):
Launch your SMS surveys in 25+ countries in Africa
- Get a dedicated shortcode for local networks to allow your audience to respond for free
- By integrating with Africas' Talking, you can also use Impaxio's automatic airtime payout feature to incentivize participants
- Check prices for SMS shortcodes and per message costs on africastalking.com
- Availability of two-way SMS shortcodes for SMS surveys in:
Launch your SMS surveys in 26+ countries, mostly in Europe, Asia and America
- Twilio is particularly suitable for SMS surveys in America, Europe and Asia
- Check prices for SMS shortcodes, virtual phone numbers, and per message costs on twilio.com
- Two-way SMS shortcodes are available in 3 countries:
- United States
- Canada
- United Kingdom
- Availability of two-way SMS phone numbers (long format) for SMS surveys in:
- Australia
- Austria
- Belgium
- Canada
- Chile
- Czech Republic
- Denmark (BETA)
- Estonia
- Finland
- Germany
- Hong Kong
- Hungary
- Ireland
- Israel
- Italy (BETA)
- Lithuania
- Netherlands
- Philippines (BETA)
- Poland (BETA)
- Portugal
- Puerto Rico
- Slovakia (Preview)
- South Africa (BETA)
- Switzerland
- United Kingdom
- United States
Don't find your country on the list or would you like to integrate with another SMS gateway? Still have questions? Contact us - we are happy to help!
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